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Continue ShoppingCustomer Service
We’re here to help! At Bits n Bobs, your satisfaction is our top priority. Whether you have a question about your order, need help with sizing, or would like more information about our products, our team is ready to assist you.
Contact Information
Email: support[at]bitsnbobs.com.au
Phone: 0415561600
Hours: Monday – Friday, 9am – 5pm (AEDT)
We aim to respond to all enquiries within 1–2 business days.
Order Information
Once your order is placed, you’ll receive a confirmation email with your order details. When your order ships, we’ll send you a tracking number so you can follow its journey to your doorstep.
Returns & Refunds
Not happy with your order? No problem. Please see our Returns & Refunds Policy for full details.
👉 Please note: for hygiene reasons, piercings and earrings cannot be returned or exchanged.
Frequently Asked Questions
Check out our FAQ page for quick answers to common questions about shipping, payment, sizing, and more.
Need Extra Help?
If you can’t find the answer you’re looking for, don’t hesitate to contact us. Our friendly customer service team is always happy to help.